Occupation Details
Quality Control Systems Managers
Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.
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Interests
Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Work Values
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Salary & Job Outlook
Starting Salary
$85,780.00
New York StateMedian Salary
$127,840.00
New York StateExperienced Salary
$159,300.00
New York StateNational Average for Comparison
New York State Job Market Outlook
Jobs Right Now (2018)
5,370
professionals in NYFuture Job Growth (2030)
6,550
+118 jobs/yearNew Jobs Every Year
515
new opportunities yearlyGrowth Rate
0.2%
projected increasePreparation: Experience, Training, and Education
The list below outlines the prior educational experience required to perform in this occupation.
Degree Needed - Four-year college
Experience Requirements
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Education Requirements
Most of these occupations require a four-year bachelor's degree, but some do not.
Training Details
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Transferrable Skills and Experience
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, conservation scientists, art directors, and cost estimators.
School Programs
The following lists school programs which are applicable to this occupation.
Licensing & Certification
State License and Certifications Requirements are not currently associated with this occupation.
Skills
The list below includes the skills required by workers in this occupation; skills are what allow you to learn more quickly and improve your performance.
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
Quality Control Analysis
Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Skill level is measured on a seven point scale, where one means 'some competence required for this occupation' and seven means 'a high level of expertise required for this occupation'.
Knowledge
The list below includes knowledge items, the principles and facts required by this occupation.
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Chemistry
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Knowledge level is measured on a seven point scale, where one means 'some competence required for this occupation' and seven means 'a high level of expertise required for this occupation'.
Work Environment
The list below includes the physical and social factors that influence the nature of work in this occupation.
Hover over or tap each factor to see its description.
Work Styles
Included in the list below are the personal work style characteristics that can affect how well a worker is likely to perform in this occupation.
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Analytical Thinking
Job requires analyzing information and using logic to address work-related issues and problems.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Initiative
Job requires a willingness to take on responsibilities and challenges.
Integrity
Job requires being honest and ethical.
Leadership
Job requires a willingness to lead, take charge, and offer opinions and direction.
Self-Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
Tools & Technology
This list below describes the machines, equipment, tools, software, and information technology that workers in this occupation will use.
Tools
- Automated diluters
- Automated microplate ELISA readers
- Cellular assay equipment
- Computer inkjet printers
- Electrophoresis equipment
- Fourier transfer infrared FTIR spectrometers
- Gas chromatography equipment
- Handheld data collectors
- Infrared spectroscopic equipment
- Laboratory analytical balances
- Laboratory benchtop centrifuges
- Laboratory extraction equipment
- Laboratory moisture balances
- Laptop computers
- Liquid chromatography equipment
- Personal computers
- Titrators
Technology
- ASIDATAMYTE DataMetrics
- Abbott Informatics STARLIMS:LIMS
- Adobe Systems Adobe Acrobat
- Atlassian JIRA
- CEBOS MQ1 software
- Core Informatics Laboratory Information Management System LIMS
- Database software
- Eko
- EtQ Reliance
- Extensible markup language XML
- Harrington Group HQMS
- Harrington Group caWeb
- Hewlett Packard LoadRunner
- Illumina Laboratory Information Management System LIMS
- Infinity QS ProFicient
- Lablite Laboratory Information Management Systems LIMS
Duties
Job duties information is not available for this occupation.
Tasks
The list below outlines specific tasks that a worker in this occupation is called upon to do regularly.
- Stop production if serious product defects are present.
- Review and update standard operating procedures or quality assurance manuals.
- Monitor performance of quality control systems to ensure effectiveness and efficiency.
- Review quality documentation necessary for regulatory submissions and inspections.
- Analyze quality control test results and provide feedback and interpretation to production management or staff.
- Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
- Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
- Direct product testing activities throughout production cycles.
- Instruct staff in quality control and analytical procedures.
- Direct the tracking of defects, test results, or other regularly reported quality control data.
- Participate in the development of product specifications.
- Identify quality problems or areas for improvement and recommend solutions.
- Collect and analyze production samples to evaluate quality.
- Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
- Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
- Monitor development of new products to help identify possible problems for mass production.
- Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
- Document testing procedures, methodologies, or criteria.
- Create and implement inspection and testing criteria or procedures.
- Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
- Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
- Generate and maintain quality control operating budgets.
- Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
- Audit and inspect subcontractor facilities including external laboratories.
- Evaluate new testing and sampling methodologies or technologies to determine usefulness.
- Confer with marketing and sales departments to define client requirements and expectations.
- Review and approve quality plans submitted by contractors.

