Occupation Details
Medical and Health Services Managers
Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
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Interests
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Work Values
Working Conditions
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Salary & Job Outlook
Starting Salary
$95,680.00
New York StateMedian Salary
$135,220.00
New York StateExperienced Salary
$191,720.00
New York StateNational Average for Comparison
New York State Job Market Outlook
Jobs Right Now (2018)
27,630
professionals in NYFuture Job Growth (2030)
39,270
+1,164 jobs/yearNew Jobs Every Year
3,699
new opportunities yearlyGrowth Rate
0.4%
projected increasePreparation: Experience, Training, and Education
The list below outlines the prior educational experience required to perform in this occupation.
Degree Needed - Four-year college
Experience Requirements
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Education Requirements
Most of these occupations require a four-year bachelor's degree, but some do not.
Training Details
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Transferrable Skills and Experience
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, conservation scientists, art directors, and cost estimators.
School Programs
The following lists school programs which are applicable to this occupation.
Licensing & Certification
New York State requires workers in this occupation to hold a license or certification.
Nursing Home Administrator
Learn MoreApprenticeship
Contact your regional representative to learn more about apprenticeships available in your area by visiting Apprenticeship Contacts.
Skills
Skills information is not available for this occupation.
Knowledge
The list below includes knowledge items, the principles and facts required by this occupation.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Knowledge level is measured on a seven point scale, where one means 'some competence required for this occupation' and seven means 'a high level of expertise required for this occupation'.
Work Environment
The list below includes the physical and social factors that influence the nature of work in this occupation.
Hover over or tap each factor to see its description.
Work Styles
Included in the list below are the personal work style characteristics that can affect how well a worker is likely to perform in this occupation.
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Analytical Thinking
Job requires analyzing information and using logic to address work-related issues and problems.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Initiative
Job requires a willingness to take on responsibilities and challenges.
Integrity
Job requires being honest and ethical.
Leadership
Job requires a willingness to lead, take charge, and offer opinions and direction.
Self-Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
Tools & Technology
This list below describes the machines, equipment, tools, software, and information technology that workers in this occupation will use.
Tools
- Desktop computers
- Laptop computers
- Personal computers
Technology
- 3DGrid HIPAA Checkup
- AcuStaf
- Adobe Systems Adobe Acrobat
- Alteer Office
- American Medical Association CodeManager
- Apache Hadoop
- Apache Maven
- Apache Pig
- ArticSoft FileAssurity
- Autodesk Revit
- Bed Management Suite
- Blackbaud The Raiser's Edge
- Blackboard software
- Cerner ProFile
- Cisco Webex
- Citrix cloud computing software
Duties
Duties are job behaviors describing activities that occur on multiple jobs. The generalized and detailed work activities described in the list below apply to this occupation.
- inspect facilities to determine repair or replacement needs
- enforce laws, ordinances, or regulations
- make presentations on health or medical issues
- make presentations
- develop policies, procedures, methods, or standards
- develop plans for programs or projects
- recommend improvements to work methods or procedures
- maintain records, reports, or files
- implement staff policies
- develop records management system
- prepare reports for management
- interview job applicants
- hire, discharge, transfer, or promote workers
- evaluate information from employment interviews
- publicize job openings
- recommend personnel actions, such as promotions, transfers, and dismissals
- convert information into instructional program
- develop instructional materials
- conduct training for personnel
- compile data for financial reports
- assign work to staff or employees
- establish employee performance standards
- evaluate performance of employees or contract personnel
- orient new employees
- use health or sanitation standards
- use research methodology procedures in health care
- use sanitation practices in health care settings
- use public speaking techniques
- use facility management techniques
- use negotiation techniques
- oversee execution of organizational or program policies
- direct and coordinate treatment program activities
- confer with other departmental heads to coordinate activities
- direct and coordinate activities of workers or staff
- direct activities of physicians or technologists
- analyze financial data
- analyze operational or management reports or records
- establish and maintain relationships with community organizations
- establish and maintain relationships with health specialists or civic groups
- research health improvement issues
- adhere to safety procedures
- perform safety inspections in health care setting
- use computers to enter, access or retrieve data
- conduct or attend staff meetings
Tasks
The list below outlines specific tasks that a worker in this occupation is called upon to do regularly.
- Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
- Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
- Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
- Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
- Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
- Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
- Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
- Direct or conduct recruitment, hiring, and training of personnel.
- Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
- Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
- Establish objectives and evaluative or operational criteria for units managed.
- Develop and implement organizational policies and procedures for the facility or medical unit.
- Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
- Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
- Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
- Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
- Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
- Develop instructional materials and conduct in-service and community-based educational programs.
Learning Resources
More information on this occupation may be found in the links provided below.
Careers in Science, Women in Research
Careers in Science, Women in Research is a website featuring career profiles of nine women in a variety of careers related to scientific research. You may also order online a FREE set of colorful classroom posters featuring these women.
Learn MoreCornell University Summer College Program: Biological Research and Health Professions
<p>Biological research and the health professions are the hottest fields in science. From biotechnology to rediscovering ancient methods of healing and making brand-new medical breakthroughs you'll learn about different career options, hear what it takes to get the necessary training, and find out what everyday life is like as a researcher or doctor.</p>
Learn MoreCornell University Summer College Program: Body, Mind, and Health - Perspectives for Future Medical Professionals
Are you a Sophomore, Junior, or a high school Senior? Spend 3 weeks and earn 3 credits at Cornell University exploring the fascinating past, present, and future of American medicine.
Learn MoreHealth Services Administrators
Visit this link for information on this career in the military.
Learn MoreHealthcare: Get Into It!
Healthcare: Get Into It! has been created as a way to explore some of the possibilities of health care careers and give you the opportunity to develop a road map to your future. Health care encompasses many disciplines and information is important. The topics include: Interest Assessment Tool, Career Options,Job Shadowing/Mentoring Programs,Career Planning, Education & Training, and Financial Aid.
Learn MoreInstitute of Medicine (IOM)
The nation turns to the Institute of Medicine (IOM) of the National Academies for science-based advice on matters of biomedical science, medicine, and health. The Institute provides unbiased, evidence-based, and authoritative information and advice concerning health and science policy to policy-makers, professionals, leaders in every sector of society, and the public at large.
Learn MoreMedical and health services managers
Visit this link for additional information on this career from the Occupational Outlook Handbook; a publication produced and maintained by the United States Department of Labor.
Learn MoreNIH Curriculum Supplement Series
The NIH Curriculum Supplement Series are interactive teaching units (K12) that combine cutting-edge science research discoveries from the National Institutes of Health, one of the world's foremost medical research centers, with state-of-the-art instructional materials. Each supplement is a teacher's guide to two weeks? of lessons on science and human health. Supplements are now aligned to state standards, NYS included.
Learn MoreSummer Scholars 2007
Summer Scholars 2007 is a health career exploration opportunity that immerses students in a health care setting for six weeks, introducing them to the daily work tasks and responsibilities of a healthcare provider or allied health professional.
Learn More