Occupation Details
Arbitrators, Mediators, and Conciliators
Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.
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Interests
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Work Values
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Salary & Job Outlook
Starting Salary
$38,580.00
New York StateMedian Salary
$62,030.00
New York StateExperienced Salary
$88,810.00
New York StateNational Average for Comparison
New York State Job Market Outlook
Jobs Right Now (2018)
580
professionals in NYFuture Job Growth (2030)
700
+12 jobs/yearNew Jobs Every Year
41
new opportunities yearlyGrowth Rate
0.2%
projected increasePreparation: Experience, Training, and Education
The list below outlines the prior educational experience required to perform in this occupation.
More School - Graduate or advanced degree
Experience Requirements
Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job.
Education Requirements
Most of these occupations require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree).
Training Details
Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training.
Transferrable Skills and Experience
These occupations often involve coordinating, training, supervising, or managing the activities of others to accomplish goals. Very advanced communication and organizational skills are required. Examples include pharmacists, lawyers, astronomers, biologists, clergy, physician assistants, and veterinarians.
School Programs
The following lists school programs which are applicable to this occupation.
Licensing & Certification
State License and Certifications Requirements are not currently associated with this occupation.
Skills
The list below includes the skills required by workers in this occupation; skills are what allow you to learn more quickly and improve your performance.
Negotiation
Bringing others together and trying to reconcile differences.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Writing
Communicating effectively in writing as appropriate for the needs of the audience.
Speaking
Talking to others to convey information effectively.
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Persuasion
Persuading others to change their minds or behavior.
Skill level is measured on a seven point scale, where one means 'some competence required for this occupation' and seven means 'a high level of expertise required for this occupation'.
Knowledge
The list below includes knowledge items, the principles and facts required by this occupation.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Knowledge level is measured on a seven point scale, where one means 'some competence required for this occupation' and seven means 'a high level of expertise required for this occupation'.
Work Environment
The list below includes the physical and social factors that influence the nature of work in this occupation.
Hover over or tap each factor to see its description.
Work Styles
Included in the list below are the personal work style characteristics that can affect how well a worker is likely to perform in this occupation.
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Analytical Thinking
Job requires analyzing information and using logic to address work-related issues and problems.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Independence
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Integrity
Job requires being honest and ethical.
Persistence
Job requires persistence in the face of obstacles.
Self-Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
Tools & Technology
This list below describes the machines, equipment, tools, software, and information technology that workers in this occupation will use.
Tools
- Computer data input scanners
- Desktop computers
- Laser facsimile machines
- Multi-line telephone systems
- Notebook computers
- Personal computers
Technology
- Enterprise resource planning ERP software
- Microsoft Access
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Word
- SAP business and customer relations management software
- Salesforce software
- Scheduling software
- Web browser software
Duties
Duties are job behaviors describing activities that occur on multiple jobs. The generalized and detailed work activities described in the list below apply to this occupation.
- organize legal information or records
- communicate technical information
- write legal correspondence
- make presentations
- write legal documents
- draw up agreements in accordance with laws
- verify investigative information
- understand legal terminology
- use case logic or precedent
- follow confidentiality procedures
- use interpersonal communication techniques
- use interviewing procedures
- follow professional ethics principles in law practice
- follow rules of evidence procedures in legal setting
- use knowledge of legal procedural rules
- use conflict resolution techniques
- analyze data to discover facts in case
- analyze legal questions
- analyze existing evidence or facts
- organize meetings to address labor disputes
- mediate or arbitrate disputes
- arbitrate personnel disputes
Tasks
The list below outlines specific tasks that a worker in this occupation is called upon to do regularly.
- Prepare written opinions or decisions regarding cases.
- Apply relevant laws, regulations, policies, or precedents to reach conclusions.
- Conduct hearings to obtain information or evidence relative to disposition of claims.
- Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
- Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
- Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
- Authorize payment of valid claims.
- Rule on exceptions, motions, or admissibility of evidence.
- Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.
- Interview claimants, agents, or witnesses to obtain information about disputed issues.
- Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.
- Recommend acceptance or rejection of compromise settlement offers.
- Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.
- Issue subpoenas or administer oaths to prepare for formal hearings.
- Prepare settlement agreements for disputants to sign.
- Set up appointments for parties to meet for mediation.
- Research laws, regulations, policies, or precedent decisions to prepare for hearings.
- Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.
- Organize or deliver public presentations about mediation to organizations, such as community agencies or schools.
- Participate in court proceedings.
Learning Resources
More information on this occupation may be found in the links provided below.
Judges, magistrates, and other judicial workers
Visit this link for additional information on this career from the Occupational Outlook Handbook; a publication produced and maintained by the United States Department of Labor.
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