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CareerZone

Occupation Details

Home Appliance Repairers

$30,720.00
Starting NY Salary
Some Training - Certificate or hands-on training
Preparation
+22 jobs/year
NY Growth (2030)

Repair, adjust, or install all types of electric or gas household appliances, such as refrigerators, washers, dryers, and ovens.

O*NET: 49-9031.00

Interests

Realistic

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Investigative

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Values

Working Conditions

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Independence

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Salary & Job Outlook

Starting Salary

$30,720.00

New York State
Median Salary

$43,520.00

New York State
Experienced Salary

$51,840.00

New York State
National Average for Comparison
Starting Salary
$36,350.00
Median Salary
$46,000.00
Experienced Salary
$56,320.00

New York State Job Market Outlook

Jobs Right Now (2018)

1,800

professionals in NY
Future Job Growth (2030)

2,020

+22 jobs/year
New Jobs Every Year

205

new opportunities yearly
Growth Rate

0.1%

projected increase
Wages are calculated from average hourly rates for full-time work over one year. Actual salaries may vary based on location, experience, and work schedules.

Preparation: Experience, Training, and Education

The list below outlines the prior educational experience required to perform in this occupation.

Some Training - Certificate or hands-on training
Experience Requirements

Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

Education Requirements

These occupations usually require a high school diploma.

Training Details

Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Transferrable Skills and Experience

These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.

School Programs

The following lists school programs which are applicable to this occupation.

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Licensing & Certification

State License and Certifications Requirements are not currently associated with this occupation.

Apprenticeship

Contact your regional representative to learn more about apprenticeships available in your area by visiting Apprenticeship Contacts.

Skills

The list below includes the skills required by workers in this occupation; skills are what allow you to learn more quickly and improve your performance.

Repairing

Repairing machines or systems using the needed tools.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Equipment Maintenance

Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

Troubleshooting

Determining causes of operating errors and deciding what to do about it.

Operations Monitoring

Watching gauges, dials, or other indicators to make sure a machine is working properly.

Quality Control Analysis

Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

Skill importance is measured on a five point scale, where one means 'slightly important for this occupation' and five means 'extremely important for this occupation'.
Skill level is measured on a seven point scale, where one means 'some competence required for this occupation' and seven means 'a high level of expertise required for this occupation'.

Knowledge

The list below includes knowledge items, the principles and facts required by this occupation.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Mechanical

Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Knowledge importance is measured on a five point scale, where one means 'slightly important for this occupation' and five means 'extremely important for this occupation'.
Knowledge level is measured on a seven point scale, where one means 'some competence required for this occupation' and seven means 'a high level of expertise required for this occupation'.

Work Environment

The list below includes the physical and social factors that influence the nature of work in this occupation.

Telephone Contact With Others Face-to-Face Discussions Deal With External Customers Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls Freedom to Make Decisions Frequency of Decision Making Importance of Being Exact or Accurate In an Enclosed Vehicle or Equipment Structured versus Unstructured Work

Hover over or tap each factor to see its description.

Work Styles

Included in the list below are the personal work style characteristics that can affect how well a worker is likely to perform in this occupation.

Analytical Thinking

Job requires analyzing information and using logic to address work-related issues and problems.

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Concern for Others

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Independence

Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Integrity

Job requires being honest and ethical.

Persistence

Job requires persistence in the face of obstacles.

Self-Control

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Stress Tolerance

Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

Tools & Technology

This list below describes the machines, equipment, tools, software, and information technology that workers in this occupation will use.

Tools

  • Appliance dollies
  • Bearing removers
  • Carbon monoxide detectors
  • Charging hoses
  • Combustible gas detectors
  • Condenser brushes
  • Cordless drills
  • Digital multimeters
  • Digital vacuum gauges
  • Dual temperature heat guns
  • Flat cold chisels
  • Folding hand trucks
  • Folding utility knives
  • Hex key sets
  • Hose clamp pliers
  • Laptop computers
  • Leak detectors
  • Mechanic's stethoscopes
  • Mini tubing cutters
  • Multipurpose screwdrivers
  • Multipurpose spanners
  • Portable point of sale terminals
  • Precision needle files
  • Ratchets
  • Refrigerant recovery units
  • Sealed burner wrenches
  • Smart phones
  • Snap-ring pliers
  • Socket extensions
  • Socket wrench sets

Technology

  • Intac International Wintac
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Windows
  • Microsoft Word
  • RazorSync
  • Route mapping software
  • ServiceMax
  • Web browser software

Duties

Duties are job behaviors describing activities that occur on multiple jobs. The generalized and detailed work activities described in the list below apply to this occupation.

  • measure and mark reference points or cutting lines on workpieces

  • use electronic calibration devices
  • solder electrical or electronic connections or components
  • use electrical or electronic test devices or equipment
  • use hand or power tools
  • use pipe fitting equipment
  • use precision measuring devices in mechanical repair work
  • use precision tools in electronics repair
  • use pressure gauges
  • use voltmeter, ammeter, or ohmmeter
  • use soldering equipment

  • maintain inventory of supplies

  • adhere to safety procedures
  • perform safety inspections in industrial, manufacturing or repair setting

  • estimate time or cost for installation, repair, or construction projects
  • determine installation, service, or repair needed

  • calibrate or adjust electronic equipment or instruments to specification
  • install household appliances
  • install or replace meters, regulators, or related measuring or control devices
  • install/connect electrical equipment to power circuit
  • replace electronic components
  • install electronic equipment, components, or systems
  • repair or replace electrical wiring, circuits, fixtures, or equipment
  • test electrical/electronic wiring, equipment, systems or fixtures
  • analyze operation of malfunctioning electrical or electronic equipment
  • test electronic or electrical circuit connections

  • instruct customers in product installation, use, or repair

  • observe or listen to machinery or equipment operation to detect malfunctions

  • maintain daily logs or records

  • verify levelness or verticality, using level or plumb bob

  • conduct performance testing
  • pressure test piping system or equipment for leaks

  • adjust or set mechanical controls or components
  • diagnose mechanical problems in machinery or equipment
  • repair or adjust measuring or control devices
  • test mechanical products or equipment
  • maintain or repair industrial or related equipment/machinery
  • conduct tests to locate mechanical system malfunction
  • repair or replace malfunctioning or worn mechanical components
  • lubricate machinery, equipment, or parts
  • position, align, or level machines, equipment, or structures
  • clean equipment or machinery
  • inspect machinery or equipment to determine adjustments or repairs needed

  • distinguish colors
  • understand service or repair manuals
  • understand technical operating, service or repair manuals

  • apply cleaning solvents
  • move or fit heavy objects
  • cut, bend, or thread pipe for gas, air, hydraulic, or water lines

  • assemble and install pipe sections, fittings, or plumbing fixtures
  • fabricate, assemble, or disassemble manufactured products by hand

  • use basic carpentry techniques
  • use basic plumbing techniques
  • use interpersonal communication techniques
  • use oral or written communication techniques
  • use knowledge of metric system

  • read blueprints
  • read specifications
  • read schematics
  • read technical drawings
  • obtain information from clients, customers, or patients
  • read work order, instructions, formulas, or processing charts

  • answer customer or public inquiries

Tasks

The list below outlines specific tasks that a worker in this occupation is called upon to do regularly.

  • Bill customers for repair work, and collect payment.
  • Observe and examine appliances during operation to detect specific malfunctions such as loose parts or leaking fluid.
  • Talk to customers or refer to work orders to establish the nature of appliance malfunctions.
  • Refer to schematic drawings, product manuals, and troubleshooting guides to diagnose and repair problems.
  • Trace electrical circuits, following diagrams, and conduct tests with circuit testers and other equipment to locate shorts and grounds.
  • Replace worn and defective parts such as switches, bearings, transmissions, belts, gears, circuit boards, or defective wiring.
  • Conserve, recover, and recycle refrigerants used in cooling systems.
  • Provide repair cost estimates, and recommend whether appliance repair or replacement is a better choice.
  • Disassemble appliances so that problems can be diagnosed and repairs can be made.
  • Service and repair domestic electrical or gas appliances, such as clothes washers, refrigerators, stoves, and dryers.
  • Respond to emergency calls for problems such as gas leaks.
  • Reassemble units after repairs are made, making adjustments and cleaning and lubricating parts as needed.
  • Record maintenance and repair work performed on appliances.
  • Test and examine gas pipelines and equipment to locate leaks and faulty connections, and to determine the pressure and flow of gas.
  • Light and adjust pilot lights on gas stoves, and examine valves and burners for gas leakage and specified flame.
  • Instruct customers regarding operation and care of appliances, and provide information such as emergency service numbers.
  • Maintain stocks of parts used in on-site installation, maintenance, and repair of appliances.
  • Contact supervisors or offices to receive repair assignments.
  • Level refrigerators, adjust doors, and connect water lines to water pipes for ice makers and water dispensers, using hand tools.
  • Observe and test operation of appliances following installation, and make any initial installation adjustments that are necessary.
  • Install gas pipes and water lines to connect appliances to existing gas lines or plumbing.
  • Set appliance thermostats, and check to ensure that they are functioning properly.
  • Install appliances such as refrigerators, washing machines, and stoves.
  • Level washing machines and connect hoses to water pipes, using hand tools.
  • Take measurements to determine if appliances will fit in installation locations, performing minor carpentry work when necessary to ensure proper installation.
  • Clean and reinstall parts.
  • Clean, lubricate, and touch up minor defects on newly installed or repaired appliances.
  • Measure, cut, and thread pipe, and connect it to feeder lines and equipment or appliances, using rules and hand tools.
  • Assemble new or reconditioned appliances.
  • Disassemble and reinstall existing kitchen cabinets, or assemble and install prefabricated kitchen cabinets and trim in conjunction with appliance installation.
  • Hang steel supports from beams or joists to hold hoses, vents, and gas pipes in place.

Learning Resources

More information on this occupation may be found in the links provided below.

Electrical and electronics installers and repairers

Visit this link for additional information on this career from the Occupational Outlook Handbook; a publication produced and maintained by the United States Department of Labor.

Learn More
Home appliance repairers

Visit this link for additional information on this career from the Occupational Outlook Handbook; a publication produced and maintained by the United States Department of Labor.

Learn More