Occupation Details
Automotive and Watercraft Service Attendants
Service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories. Collect payment for services and supplies. May lubricate vehicle, change motor oil, refill antifreeze, or replace lights or other accessories, such as windshield wiper blades or fan belts. May repair or replace tires.
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Interests
Realistic
Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Work Values
Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Salary & Job Outlook
Starting Salary
$29,220.00
New York StateMedian Salary
$31,790.00
New York StateExperienced Salary
$37,750.00
New York StateNational Average for Comparison
New York State Job Market Outlook
Jobs Right Now (2018)
3,110
professionals in NYFuture Job Growth (2030)
4,110
+100 jobs/yearNew Jobs Every Year
587
new opportunities yearlyGrowth Rate
0.3%
projected increasePreparation: Experience, Training, and Education
The list below outlines the prior educational experience required to perform in this occupation.
Some Training - Certificate or hands-on training
Experience Requirements
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education Requirements
These occupations usually require a high school diploma.
Training Details
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Transferrable Skills and Experience
These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
School Programs
School Programs information is not available for this occupation.
Licensing & Certification
State License and Certifications Requirements are not currently associated with this occupation.
Skills
The list below includes the skills required by workers in this occupation; skills are what allow you to learn more quickly and improve your performance.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation
Actively looking for ways to help people.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Repairing
Repairing machines or systems using the needed tools.
Skill level is measured on a seven point scale, where one means 'some competence required for this occupation' and seven means 'a high level of expertise required for this occupation'.
Knowledge
The list below includes knowledge items, the principles and facts required by this occupation.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Chemistry
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Knowledge level is measured on a seven point scale, where one means 'some competence required for this occupation' and seven means 'a high level of expertise required for this occupation'.
Work Environment
The list below includes the physical and social factors that influence the nature of work in this occupation.
Hover over or tap each factor to see its description.
Work Styles
Included in the list below are the personal work style characteristics that can affect how well a worker is likely to perform in this occupation.
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Analytical Thinking
Job requires analyzing information and using logic to address work-related issues and problems.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Initiative
Job requires a willingness to take on responsibilities and challenges.
Integrity
Job requires being honest and ethical.
Leadership
Job requires a willingness to lead, take charge, and offer opinions and direction.
Self-Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
Tools & Technology
This list below describes the machines, equipment, tools, software, and information technology that workers in this occupation will use.
Tools
- Adjustable hand wrenches
- Cash registers
- Desktop computers
- Electronic engine analyzers
- Fuel pumps
- Glass squeegees
- Grease guns
- Handheld battery testers
- Handheld calculators
- Holding clamps
- Hub-cap pullers
- Hydraulic automobile lifts
- Hydraulic jacks
- Lug wrenches
- Optical price scanners
- Phillips head screwdrivers
- Pneumatic impact wrenches
- Point of sale POS computer terminals
- Power hoists
- Safety glasses
- Safety gloves
- Socket wrench sets
- Straight screwdrivers
- Tire hammers
- Tire pressure gauges
- Tire probing awls
- Tire stands
- Tire tread depth gauges
- Tow trucks
Technology
- Inventory management systems
- Microsoft Excel
- Microsoft Windows
- Point of sale POS software
Duties
Duties are job behaviors describing activities that occur on multiple jobs. The generalized and detailed work activities described in the list below apply to this occupation.
- manage inventories or supplies
- collect deposit or payment
- use computers to enter, access or retrieve data
- advise clients or customers
- advise customer on substitution of parts
- sell merchandise
- determine specifications
- arrange merchandise display
- estimate materials or labor requirements
- maintain or repair cargo or passenger vehicle
- test mechanical products or equipment
- determine placement part required
- calculate rates for organization's products or services
- inspect products or materials for damage, defects, or shortages
- examine returned parts for defects
- repair or install tires
- move or fit heavy objects
- clean rooms or work areas
- use industry terms or concepts
- use oral or written communication techniques
- use sales techniques
- use knowledge of metric system
- stock or organize goods
- collect payment
- provide customer service
- answer customer or public inquiries
- greet customers, guests, visitors, or passengers
- use cash registers
- read vehicle manufacturer's specifications
- obtain information from individuals
Tasks
The list below outlines specific tasks that a worker in this occupation is called upon to do regularly.
- Collect cash payments from customers, and make change or charge purchases to customers' credit cards, providing customers with receipts.
- Prepare daily reports of fuel, oil, and accessory sales.
- Check tire pressure and levels of fuel, motor oil, transmission, radiator, battery, or other fluids, adding air or fluids as required.
- Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.
- Clean windshields.
- Clean parking areas, offices, restrooms, or equipment, and remove trash.
- Order stock, and price and shelve incoming goods.
- Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.
- Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs, or headlamps.
- Grease and lubricate vehicles or specified units, such as springs, universal joints, or steering knuckles, using grease guns or spray lubricants.
- Test and charge batteries.
- Rotate, test, and repair or replace tires.
- Maintain customer records and follow up periodically with telephone, mail, or personal reminders of services due.
- Provide customers with information about local roads or highways.
- Operate car washes.