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    The Department of Labor JobZone website is provided in English. However, the “Google Translate” option may assist you in reading it in other languages. Google Translate cannot translate all types of documents, and it may not give you an exact translation all the time. Anyone relying on information obtained from Google Translate does so at his or her own risk. The Department of Labor does not make any promises, assurances, or guarantees as to the accuracy of the translations provided. The State of New York, its officers, employees, and/or agents shall not be liable for damages or losses of any kind arising out of, or in connection with, the use or performance of such information, including but not limited to, damages or losses caused by reliance upon the accuracy of any such information, or damages incurred from the viewing, distributing, or copying of such materials.

Occupation Search

O*NET: 43-3031.00

Bookkeeping, Accounting, and Auditing Clerks

Business, Management and Administration | Administrative Support
College Helps - Some college classes or training
Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
O*NET: 43-4021.00

Correspondence Clerks

Business, Management and Administration | Administrative Support
Some Training - Certificate or hands-on training
Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
O*NET: 43-4051.00

Customer Service Representatives

Business, Management and Administration | Administrative Support
Some Training - Certificate or hands-on training
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
O*NET: 43-9021.00

Data Entry Keyers

Business, Management and Administration | Administrative Support
Some Training - Certificate or hands-on training
Operate data entry device, such as keyboard or photo composing perforator. Duties may include verifying data and preparing materials for printing.
O*NET: 43-6011.00

Executive Secretaries and Executive Administrative Assistants

Business, Management and Administration | Administrative Support
College Helps - Some college classes or training
Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
O*NET: 43-4071.00

File Clerks

Business, Management and Administration | Administrative Support
Some Training - Certificate or hands-on training
File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
O*NET: 43-1011.00

First-Line Supervisors of Office and Administrative Support Workers

Business, Management and Administration | Administrative Support
College Helps - Some college classes or training
Directly supervise and coordinate the activities of clerical and administrative support workers.
O*NET: 43-4161.00

Human Resources Assistants, Except Payroll and Timekeeping

Business, Management and Administration | Administrative Support
College Helps - Some college classes or training
Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports, and date of and reason for termination. May prepare reports for employment records, file employment records, or search employee files and furnish information to authorized persons.
O*NET: 43-4111.00

Interviewers, Except Eligibility and Loan

Business, Management and Administration | Administrative Support
College Helps - Some college classes or training
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
O*NET: 43-4121.00

Library Assistants, Clerical

Business, Management and Administration | Administrative Support
Some Training - Certificate or hands-on training
Compile records, sort, shelve, issue, and receive library materials such as books, electronic media, pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.
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