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    The Department of Labor JobZone website is provided in English. However, the “Google Translate” option may assist you in reading it in other languages. Google Translate cannot translate all types of documents, and it may not give you an exact translation all the time. Anyone relying on information obtained from Google Translate does so at his or her own risk. The Department of Labor does not make any promises, assurances, or guarantees as to the accuracy of the translations provided. The State of New York, its officers, employees, and/or agents shall not be liable for damages or losses of any kind arising out of, or in connection with, the use or performance of such information, including but not limited to, damages or losses caused by reliance upon the accuracy of any such information, or damages incurred from the viewing, distributing, or copying of such materials.

Occupation Search

O*NET: 43-2011.00

Switchboard Operators, Including Answering Service

Business, Management and Administration | Administrative Support
Some Training - Certificate or hands-on training
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
O*NET: 27-2012.04

Talent Directors

Arts, Audio/Video Technology and Communications | Performing Arts
Degree Needed - Four-year college
Audition and interview performers to select most appropriate talent for parts in stage, television, radio, or motion picture productions.
O*NET: 13-2081.00

Tax Examiners and Collectors, and Revenue Agents

Government and Public Administration | Revenue and Taxation
College Helps - Some college classes or training
Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.
O*NET: 13-2082.00

Tax Preparers

Business, Management and Administration | Business Finance
College Helps - Some college classes or training
Prepare tax returns for individuals or small businesses.
O*NET: 27-2012.05

Technical Directors/Managers

Arts, Audio/Video Technology and Communications | Performing Arts
Degree Needed - Four-year college
Coordinate activities of technical departments, such as taping, editing, engineering, and maintenance, to produce radio or television programs.
O*NET: 15-1241.01

Telecommunications Engineering Specialists

Information Technology | Network Systems
College Helps - Some college classes or training
Design or configure wired, wireless, and satellite communications systems for voice, video, and data services. Supervise installation, service, and maintenance.
O*NET: 41-9041.00

Telemarketers

Marketing | Professional Sales
Some Training - Certificate or hands-on training
Solicit donations or orders for goods or services over the telephone.
O*NET: 43-2021.00

Telephone Operators

Business, Management and Administration | Administrative Support
Some Training - Certificate or hands-on training
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
O*NET: 43-3071.00

Tellers

Finance | Banking Services
Some Training - Certificate or hands-on training
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
O*NET: 23-2093.00

Title Examiners, Abstractors, and Searchers

Law, Public Safety, Corrections and Security | Legal Services
Some Training - Certificate or hands-on training
Search real estate records, examine titles, or summarize pertinent legal or insurance documents or details for a variety of purposes. May compile lists of mortgages, contracts, and other instruments pertaining to titles by searching public and private records for law firms, real estate agencies, or title insurance companies.
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