Occupation Details
Property, Real Estate, and Community Association Managers
Plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land (including rights-of-way).
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Interests
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Work Values
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Working Conditions
Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Salary & Job Outlook
Starting Salary
$59,160.00
New York StateMedian Salary
$100,020.00
New York StateExperienced Salary
$136,930.00
New York StateNational Average for Comparison
New York State Job Market Outlook
Jobs Right Now (2018)
16,730
professionals in NYFuture Job Growth (2030)
17,900
+117 jobs/yearNew Jobs Every Year
1,428
new opportunities yearlyGrowth Rate
0.1%
projected increasePreparation: Experience, Training, and Education
The list below outlines the prior educational experience required to perform in this occupation.
Degree Needed - Four-year college
Experience Requirements
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Education Requirements
Most of these occupations require a four-year bachelor's degree, but some do not.
Training Details
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Transferrable Skills and Experience
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, conservation scientists, art directors, and cost estimators.
School Programs
The following lists school programs which are applicable to this occupation.
Licensing & Certification
State License and Certifications Requirements are not currently associated with this occupation.
Apprenticeship
Contact your regional representative to learn more about apprenticeships available in your area by visiting Apprenticeship Contacts.
Skills
The list below includes the skills required by workers in this occupation; skills are what allow you to learn more quickly and improve your performance.
Speaking
Talking to others to convey information effectively.
Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Writing
Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
Adjusting actions in relation to others' actions.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Skill level is measured on a seven point scale, where one means 'some competence required for this occupation' and seven means 'a high level of expertise required for this occupation'.
Knowledge
The list below includes knowledge items, the principles and facts required by this occupation.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Knowledge level is measured on a seven point scale, where one means 'some competence required for this occupation' and seven means 'a high level of expertise required for this occupation'.
Work Environment
The list below includes the physical and social factors that influence the nature of work in this occupation.
Hover over or tap each factor to see its description.
Work Styles
Included in the list below are the personal work style characteristics that can affect how well a worker is likely to perform in this occupation.
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Initiative
Job requires a willingness to take on responsibilities and challenges.
Integrity
Job requires being honest and ethical.
Leadership
Job requires a willingness to lead, take charge, and offer opinions and direction.
Persistence
Job requires persistence in the face of obstacles.
Self-Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
Tools & Technology
This list below describes the machines, equipment, tools, software, and information technology that workers in this occupation will use.
Tools
- 10-key calculators
- Computer laser printers
- Desktop computers
- Digital cameras
- Golf carts
- Handheld calculators
- Laptop computers
- Laser facsimile machines
- Lenel Onguard
- Multi-line telephone systems
- Personal computers
- Photocopiers
- Scanners
- Smartphones
- Step ladders
- Two way radios
Technology
- Advantos Systems DataTrust Enterprise
- Biometric reader software
- Bostonpost Technology Property Manager
- Calendar and scheduling software
- Card key management software
- Domin-8 Enterprise Solutions Tenant Pro
- FullHouse Software Investment Property Manager
- Google Analytics
- Google Docs
- Google Drive
- Hypertext markup language HTML
- Intuit MRI Residential
- Intuit QuickBooks
- Landport Systems Landport
Duties
Duties are job behaviors describing activities that occur on multiple jobs. The generalized and detailed work activities described in the list below apply to this occupation.
- understand property documents
- inspect facilities to determine repair or replacement needs
- inspect property to determine damages
- sell real estate property to clients
- solicit support from officials or public
- inform clients of fluctuations affecting account
- collect payment
- advise clients or customers
- consult with customers concerning needs
- develop advertising strategy
- maintain account records
- complete information on loan forms
- analyze financial data
- analyze market conditions
- adhere to safety procedures
- develop budgets
- manage contracts
- purchase property management or maintenance equipment or supplies
- collect deposit or payment
- collect fees
- order or purchase supplies, materials, or equipment
- maintain records, reports, or files
- fill out business or government forms
- prepare rental or lease agreement
- prepare contract documents
- prepare financial reports
- prepare reports of property or facility status
- investigate customer complaints
- compile data for financial reports
- reconcile or balance financial records
- investigate complaints, disturbances, or violations
- schedule facility or property maintenance
- assign work to staff or employees
- evaluate performance of employees or contract personnel
- use government regulations
- use knowledge of fire, building or other codes
- use building or land use regulations
- use conflict resolution techniques
- use facility management techniques
- use marketing techniques
- use negotiation techniques
- use knowledge of environmental laws and regulations
- plan construction of structures or facilities
- confer with management or users
- negotiate real estate sales or rental contracts
- negotiate business contracts
- resolve customer or public complaints
- maintain cooperative relationships with clients
- oversee execution of organizational or program policies
- manage building maintenance projects
- conduct or attend staff meetings
- access media advertising services
- review insurance policies to determine appropriate coverage
- select tenants for rental properties
Tasks
The list below outlines specific tasks that a worker in this occupation is called upon to do regularly.
- Prepare detailed budgets and financial reports for properties.
- Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
- Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
- Review rents to ensure that they are in line with rental markets.
- Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
- Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
- Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.
- Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services.
- Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
- Clean common areas, change light bulbs, and make minor property repairs.
- Investigate complaints, disturbances, and violations and resolve problems, following management rules and regulations.
- Act as liaisons between on-site managers or tenants and owners.
- Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
- Determine and certify the eligibility of prospective tenants, following government regulations.
- Confer regularly with community association members to ensure their needs are being met.
- Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
- Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.
- Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
- Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired.
- Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.
- Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.
- Contract with architectural firms to draw up detailed plans for new structures.
- Negotiate short- and long-term loans to finance construction and ownership of structures.
- Purchase building and maintenance supplies, equipment, or furniture.
- Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles.
Learning Resources
More information on this occupation may be found in the links provided below.
Property, real estate, and community association managers
Visit this link for additional information on this career from the Occupational Outlook Handbook; a publication produced and maintained by the United States Department of Labor.
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